Regular maintenance of your Candela machine or any other medical machine is crucial for several reasons. Firstly, proper maintenance ensures the machine’s optimal performance, allowing it to deliver accurate and effective treatments consistently. This reliability contributes to better patient outcomes and satisfaction. Secondly, by following recommended service schedules and promptly addressing any issues, you can extend the lifespan of the machine, saving costs associated with frequent replacements. Lastly, maintaining your medical machine enhances patient safety, as regular inspections and calibrations help identify and prevent potential malfunctions or errors. By prioritizing maintenance, you prioritize the well-being of your patients and the overall quality of care you provide.
At Levant Tec, we provide specialized technical service for Candela GentleMax Pro, GentleLase Pro, and other professional beauty devices. Our certified engineers ensure your machines operate safely, efficiently, and with maximum lifespan.
Whether you run a dermatology clinic, beauty spa, or medical center, our goal is to minimize downtime and keep your equipment delivering consistent results.
Over time, even advanced devices require care. Our service covers:
Reduced laser power or unstable energy output.
Water cooling problems such as leaks, blockages, or overheating.
Damaged fiber optic cables or handpiece issues.
Faulty sensors, capacitor boards, or electronic errors.
Worn-out O-rings, filters, and other consumables.
We follow a structured process to guarantee quality:
Initial Diagnostics – complete system check to identify issues.
Component Testing – inspecting power boards, optics, and cooling.
Repair or Replacement – fixing or swapping faulty parts with genuine replacements.
Calibration – restoring system settings to manufacturer specifications.
Final Quality Test – ensuring safe operation and stable performance.
This step-by-step approach ensures your device is reliable and ready for patient treatments.
Certified Engineers with expertise in Candela devices.
Original Spare Parts to protect your investment.
Fast Turnaround so your clinic avoids extended downtime.
On-site & Remote Support based on your needs.
To extend the life of your devices, we recommend:
Regularly replace air and water filters.
Always use DI water instead of regular tap water.
Inspect fiber optic cables for bends or damage.
Replace consumables like O-rings and cooling fans on schedule.
Schedule professional check-ups every 6–12 months.
We do fix Candela's Hand piece, Fiber optic Cables, End caps, and Laser heads. We do provide replacement parts for certain repairs.
We do exchange the damaged part with new ones for the Fiber optic pro, Fiber optic mini, Handpieces pro, AC board, Capacitor board, Dump board, Laser heads!